We are conscious that measurement and evaluation are enablers to ensure the returns our clients get. Our methods are designed for continuous evaluation, not just at the end of a program. We engage our clients at every stage of the program to share measurements, and have the resources to modify designs to steer the group back to desired outcomes.
Our participant’s feedback immediately after our sessions are extremely flattering, but we take that as an outcome of the experiences and reflections of the sessions and processes. Our purpose of measurement is to evaluate the learning they have taken away, and to see how they propose to implement that through their action plans.
In behavior oriented programs, we continue to engage with the clients post the session to assess whether the participants have made adaptations towards desired behavior. If necessary and with the approval of the client, we will further engage with participants to support them.